REMOTE SUPPORT SERVICES
PLEASE READ THIS BEFORE YOU PURCHASE ANY OF THE SERVICES LISTED BELOW
Our remote services are avalable 24/7 - 365 days a year
If you are requesting any of our remote support services between
the hours of 9:00 AM and 6:00 PM EST Monday through Friday and between 10:00 AM and 4:00 PM on Saturdays please call our office at 718-758-1600 to arrange the remote service support request with one of our technicians.
If you are requesting remote service support outside of these hours please fill in the form below and someone will get back to you immediately to arrange for remote service support.
***Please note that if the service support request is outside of our normal business hours an additional minimum per service
surcharge of $ 55.00 needs to be added to the cost of the service requested. However surcharge costs are double on holidays and late night / early morning hours. Call us or fill in the form for more information.***
Our remote services are avalable 24/7 - 365 days a year
If you are requesting any of our remote support services between
the hours of 9:00 AM and 6:00 PM EST Monday through Friday and between 10:00 AM and 4:00 PM on Saturdays please call our office at 718-758-1600 to arrange the remote service support request with one of our technicians.
If you are requesting remote service support outside of these hours please fill in the form below and someone will get back to you immediately to arrange for remote service support.
***Please note that if the service support request is outside of our normal business hours an additional minimum per service
surcharge of $ 55.00 needs to be added to the cost of the service requested. However surcharge costs are double on holidays and late night / early morning hours. Call us or fill in the form for more information.***
Remote Computer Maintenance
Remote system maintenance and cleanup, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation. Enable basic security functions, including anti phishing and pop-up blocking activation in Internet Explorer. Remove unwanted programs and trialware.
$
125.00
Data Transfer or Backup
Back up of existing data to CD or DVD or transfer of data to your new computer or other media as extrernal hard drive or flash drive. Working backup media must be provided by customer.
$
95.00
Wireless Network Configuration
Set up, configure and secure your router and wireless network. Configure up to 5 desktops or laptops and configure one printer to be shared with the computers or laptops. Extra fees apply for media sharing.
$
150.00
Software Installation
Determine computer compatibility for install/repair and configure software, perform necessary software updates, create desktop, start menu and quick launch bar access shortcuts. Software must be provided by customer.
$
95.00
Remote Driver Installation
Driver installation of PC component or peripheral; install any included software that is necessary for functionality on the component or peripheral.
$
95.00
Antivirus Installation
Antivirus software installation with updated definitions.
$
75.00
Surcharge
After hours surcharge
$
55.00